Data protection policy

Data protection policy

Through the present legal notice, and in compliance with Article 5 of Organic Law 15/1999, concerning the Personal Data Protection (hereinafter LOPD), RUVIC informs users of its personal data protection policy in order for them to decide expressly, freely and voluntarily whether they wish to provide the personal data required from them on the Website for the provision of its services.

Users are also informed that their data will be incorporated in computer files owned by RUVIC and will be processed for the purpose of handling their pre-booking requests, as well as in order to send them information on the activities of RUVIC that may be of interest to them. By sending their data, it is understood that Users expressly authorise RUVIC to process their data for the purposes listed above, including email notifications.

Unless specifically established otherwise, it will be considered necessary to fill in all the data required in the pre-booking form. If all the data considered necessary is not provided, RUVIC may decide, on a case-by-case basis, not to process the specific request made.

Users must fill in forms with true, exact, complete and up-to-date data and shall be responsible for any damage caused due to the defective filling in of forms with false, inexact, incomplete or out-of-date data.

RUVIC has adopted the personal data protection security levels required by the legislation in force. As such, it has taken all the technical and organisational measures necessary to prevent the loss, improper use, alteration or unauthorised access of data, along with any other potential risks.

Furthermore, RUVIC undertakes to fulfil its obligation to keep personal data confidential, to duly file it and to adopt all the means necessary to prevent its alteration, loss and unauthorised processing or access, taking into account at all times the state of the technology used.

Users or their representatives may at any time exercise their right to access, correct, delete or, if applicable, object to the use of their data, in accordance with the provisions of the LOPD and any other applicable legislation in this respect, by notifying RUVIC in writing at the following address: Carrer de la Soledat, 6 baixos A, 08500 Vic; and/or by email at, including proof of their identity.

If the company provides any special service in which it determines specific provisions different from these in respect of personal data protection, the application of the particular rules set forth for this service will take precedence over the present rules, in the event of there being any contradiction.

RUVIC reserves the right to modify the present policy, giving users prior notice of the changes to be made.